Die Arbeitsverwaltung als Versicherungskonzern?
Zum betriebswirtschaftlichen Umbau einer Sozialbehörde
One of the main pillars of the German social security system, the Federal Labour Agency has undergone the most extensive reorganization of a public sector organisation in Germany in recent years. The contribution describes the main principles of this management-driven reform process and its conseguences for the service quality in the local job centres. It leads to the conclusion that a gain of efficiency in labour administration faces problems of exclusion for specific groups of job seekers from measures of active labour market policy.