Algorithmus und Kontrolle: Die Grenzen von »Algorithmischem Management« als analytischer Kategorie

Florian Butollo; Leon Hellbach; Philip Wotschack

doi:10.32387/prokla.v54i217.2148

Authors

Florian Butollo https://orcid.org/0000-0003-0749-240X
Leon Hellbach https://orcid.org/0009-0008-1640-2553
Philip Wotschack https://orcid.org/0000-0001-5899-9310

DOI:

https://doi.org/10.32387/prokla.v54i217.2148

Keywords:

Algorithmic Management, Control, Employee Participation, Labour Conflicts, Work Process

Abstract

Research on »Algorithmic Management« (AM) at the workplace has produced important insights into new forms of control and mechanisms of domination. Nevertheless, we see four deficits in the political and scientific discourse on AM: conceptual vagueness; the equation of AM with direct control of work performance; an algorithm-centered view of changes at the workplace and the overestimation of algorithmic performance; and the underestimation of the power of workers to shape AM. Analyzing the actual practices of AM at a case of a food delivery service, we argue for a more differentiated perspective that overcomes these shortcomings.

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